Competition puts the power in consumers' hands. Business and individual customers have the right to quality customer service and to the best value in telecommunications products and services. And for the first time, customers have the right to resolution of a dispute by an independent regulator if a dispute cannot be resolved directly with the service provider.
Watch our new video on how consumers can keep their mobile phones Spam and Scam free!
To help consumers make informed decisions, CRA has developed a series of tips and resources on a variety of topics.