Document Library

Wednesday, August 23, 2017
Telecom complaints resolution process of the Communications Regulatory Authority (CRA) indicates the flows and procedures that empowers the CRA and Service providers (Ooredoo Qatar and Vodafone Qatar) to effectively manage, handle and resolve complaints lodged with the CRA by telecom consumers in Qatar.
Sunday, August 6, 2017
The Communications Regulatory Authority (CRA) has reviewed the Spam Regulation published in December 2016 (you can check it via this link) and made amendments that align it more closely with the Data Privacy Law published by the Ministry of Transport & Communi
Sunday, July 16, 2017
The first version of the Class License for Short Range Devices (SRDs) (can be checked via this link) was issued by ictQATAR’s Regulatory Authority (currently CRA)  in May 2010 stipulating the frequen
Monday, July 10, 2017
The abridged version of this International Price Benchmarking report focusses on retail prices for telecommunications services in Qatar compared to other GCC countries. Comparison with relevant Arab and Organisation of Economic Co-operation and Development (OECD) averages is also included.
Monday, May 15, 2017
This Decision and Orders issued by the CRA relates to Ooredoo’s “Great Prices Guaranteed” advertising campaign. The CRA conducted an investigation and found that Ooredoo’s advertisement campaign is in breach of the Advertising, Marketing and Branding Code and CRA Regulatory Framework.