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Document Library

Tuesday, September 22, 2015
The Communications Regulatory Authority conducted a comprehensive Consumer Satisfaction Survey to better implement its mandate to encourage and support an open and competitive communications sector that bring a broad range of advanced, innovative, and reliable service to the people of Qatar.
Tuesday, September 1, 2015
The Orders and the approved ROs set terms and conditions for interconnections products (Reference Interconnection Offer – RIO) of both Ooredoo and Vodafone, and for transmission links (Reference Transmission Offer – RTO) of Ooredoo.
Tuesday, September 1, 2015
The Order sets the Wholesale Charges to be applied by Ooredoo and Vodafone for the years 2015, 2016 and 2017. Wholesale Charges have been set for terminating calls and messages on Ooredoo and Vodafone Networks, for interconnection and transmission links offered by Ooredoo and for access to ducts of Ooredoo.
Thursday, August 13, 2015
This Regulation establishes general obligations governing the provisions of access to certain passive civil infrastructure, required to support the delivery of telecommunication services in the State of Qatar.
Sunday, June 7, 2015
The Retail Tariff Instruction outlines the general rules and the process for approval for all retail Tariffs. This includes detailed rules regarding permanent and promotional offers and how these rules apply to Dominant Service Providers and Non-Dominant Service Providers.
Monday, June 22, 2015
The Communications Regulatory Authority (CRA) has published the final report of consultation to assess the effectiveness of the existing regulations and a review of International Mobile Roaming (IMR) services. The consultation was launched by CRA in tandem with its counterparts in other members of the Gulf Cooperation Council (GCC) last year.
Tuesday, February 17, 2015
The document on this page contains the Dispute Resolution Procedures published by the Communications Regulatory Authority (CRA) in February 2015 replacing the Dispute Resolution Rules issued in 2010.
Tuesday, February 10, 2015
The document on this page contains the ExPost Complaints Investigation Procedures published by the Communications Regulatory Authority (CRA) in February 2015, replacing the Dispute Resolution Rules issued in 2010.
Monday, January 26, 2015
The Communications Regulatory Authority (CRA) has issued an Order to Vodafone Qatar for non-compliance to the Code on Advertising, Marketing & Branding, in relation to Vodafone’s recent “3 Months for Free” marketing campaign.