The document on this page contains the latest Dispute Regulation published by the Communications Regulatory Authority (CRA). These regulations shall replace the previous ''Dispute Resolution Procedures" and "Ex Post Investigation Procedures". It sets out rules and procedures for lodging off complaints and disputes to be filled with the CRA.
The Regulations cover the following:
These regulations shall be effective from May 27, 2019 and shall be officially published in the Government Gazette.